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But what is the next step and will the MG and Rover stand up to the growth?
Above: Brian Sun of China Brilliance and Kevin Howe of
MG Rover reach an agreement. Behind them are a Zhonghua sedan, possibly the
first all-Chinese four-passenger car and the Rover TCV concept, which will form
the 45 replacement
WE were pretty much alone in 1999 when BMW sold Rover for £10. While everyone
was saying the company didn't have a chance, we were perhaps the only publication,
after analysis of Rover's brands and management, that agreed with the hopefulness
of John Towers et al inside the company. With last week's launch of
the 500 bhp MG SV at the British Motor Show at Birmingham, the press is changing
its tune. So where is Rover now?
Almost everyone in the media still agrees that Rover is struggling
for survival but the story captures the imagination of many observers. Here
is, again, old England, with its backs to the wall, getting ready to fight back.
Peter Stevens may have created one ugly beast in the form of the MG SV (née
de Tomaso Mangusta), but at the same time his Rover TCV concept has both respect
to the heritage and the innovation that we suggested Rover incorporate three
years ago.
In ensuing years, Roveror more accurately now MG Roverhas
formed partnerships with, most notably, the Red Chinese manufacturer China Brilliance
(CBA), a company that has been emerging from the Communist nation with some
truly well-styled automobiles. CBA's minivan has an airy Italianate look that
places it firmly in the mid-1990s, while there's a large Giugiaro-designed Zhonghua
sedan that could win some hearts in Europe, if only the Chinese could get the
quality right.
There have been talks with Indian automaker Tata, one of the
fastest-growing on the subcontinent in brand terms. Like CBA, Tata has more
style than its compatriots, bringing out its IDEA-designed Indica supermini.
MG Rover should move into Daewoo's old Polish plant (once talks over the Korean
company's debts are concluded), from where Matiz, Lanos and Nubira models were
made, not to mention the geriatric FSO Polonez from the Eastern Bloc days. And
the great coup, at least press-wise, was MG Rover's acquisition of Italian specialist
manufacturer Qvale, from where the MG SV has come.
Rover itself has a tempting piece of kit: BMW's legacy of
the Rover 75. Creating a small car to replace the 1991 Honda Civic-based Rover
45 will involve cutting down the 75 platform and launching the new model for
2004, building it in the UK, Poland and China.
The moves make some sense. Since Rover didn't hear from folks
like Peugeotsuggested by one of our readers as a possible partnerit
decided to venture on its own. Alliances are the life-blood of the 21st century
business. Thinking global is another necessity, and it is a fallacy to think
that only large companies may take this route. If Rover can pioneer new marketing
methods, e.g. getting online word-of-mouth started because of some innovation
with its automobiles, and drive the entire venture through a strong brand philosophy,
then it will work. There are plenty of organizations in the post-dot-com era
that have survived the bust and remained global, using very little funds to
do so.
Perhaps in a repeat of the 1970s searches that led to Project
Bounty, the alliance with Honda, Rover found other companies that needed cooperation
to survive.
But it's not the late 1970s any more. Rover may have given
the knowledge for Honda to operate keenly in the European Union with the assembly
of a modified Honda Ballade in 1981, but it's not as difficult for a mid-sized
automaker to find the capital and enter the region. It's been done so many times
that textbooks could be written about it. Therefore, the partners aren't glamorous
ones. Tata is really only making a decent, original passenger car for the first
time, as is China Brilliance. This is a far cry from ever-expanding Honda, which
had, by then, laid down plans for the second-generation Civic and was receiving
acclaim for its European-quality Accord.
However, Rover can offer CBA the sort of production processes
and quality benchmarking that it needs, having benefited from the BMW years.
This could make CBA the first exporting Chinese automaker, putting out cars
that exceed the competition's horrid quality seen on the Volkswagen Santana
and other locally made fare. R&D can be internationalized, which gives CBA
another huge advantage.
What Rover can also offer are two brands with strengthening
ethos behind them. The new MG Rover has gone more extreme than we had ever tipped
in 1999 with the way-out MGs, including returning to Le Mans and concentrating
on competition. The SV could enter the American market, heralding the company's
return there, but it's going to have a tough time since the Italian-made sports
car is so far from the brand image left behind by those fond of the TF and MGB.
We do not believe there is a precedent for such a market niche shift, the only
exception, strangely, being the sale of the MGB-based R into Japanand
the Japanese market is hardly typical, with plenty of retro-inclined Anglophiles
snapping up those and the old Mini.
Rover itself is getting back to a more luxurious edge, recalling
the image created by the P5. Rover's long-wheelbase 75, for example, might be
an English idea of the Skoda Superb concept (take a regular mid-sized car and
stretch the wheelbase) but it shows that the company is trying to reach for
more exclusive markets. Even though the 45 might be a latter-day Allegrooutclassed
and criticized by one Australian magazine as being a poor example of British
humourRover has kept its price down and equipped it better than a lot
of its rivals. Innovation coupled with luxuryit's a proposition that Audi
communicates but with a different voice.
Right now, we have to question how strongly this is a brand-led
recovery. As any automaker will tell you, a product-led recovery does not always
work. Disparate products do not reinforce one another in a range, lessening
brand loyalty. But how much does the internal team at MG Rover understand this
need for "innovation at every angle"?
There have been hints that the product and the brand are well
aligned as far as Rover is concerned though no sign of any cross-media branding
strategy. Stevens' TCV concept is a start: future Rovers will all share this
idea of innovation, beginning with the look. If Rover can stay faithful to TCV
with the new 45 (perhaps calling it 55?) and cross several segments, then it
has the potential to do what the Mini once did: be classless. The 75 will be
safe for the time being, and the Zhonghua could even, with its grilled nose,
be a future Rover. The CBA minivan must be replaced at some point, so why not
do so with Rover's help? Meanwhile, CBA will sell into the territories that
Rover does not, namely Asia and Africa, while the two companies might go it
together in the United States. Product-wise, that is all fine, but Rover's marketing
leaves something to be desired. While the advertisements are beautifully executed
for both brands, what are they really saying? What is the MG attitude? The Rover
attitude? It is another hint that branding could be better coordinated and that
MG Rover must begin thinking about it now, or lose a competitive advantage.
The US question is intriguing and likely to be the most important
for medium-term profits. CBA lacks a brand and Rover has, in the US market,
a tarnished one. Rover's SD1 pretty much destroyed what equity was left, so
much so that when the mid-1980s Project XX sedan was launched there, it had
to take the Sterling monikerand failed again. But there is MG. Can MG
be sedans and hatchbacks in the US market? The former Rover Group had tried
it before, when it sold the last Montego sedans and station wagons in New Zealand
as the MG 2 litre, and even though the cars have since failed to retain any
value, it is possible. Or can it enter the United States on the back of the
BMW Mini as 'The inventor of the original Mini', thereby strengthening the innovation
angle?
There are dangers to such a branding method in a globalizing
world. First, MG is not known for sedans. Second, travelling Americans and those
likely to have any fondness for MG will know that it's not a passenger car brand.
But it is one option that MG Rover has left; launching an all-new brand, as
ARCONA (Austin Rover Cars of North America) found with Sterling, is an expensive
proposition and the money is not there.
MG's X Power sub-brand has really been a British phenomenon,
unknown to overseas markets. At the time of writing, the MG global page still
showed an old-style MGF. There is a disturbing lack of definition that suggests
that MG Rover has a lot of work to do to position the MG brand in consumers'
minds in the future. It should have, certainly by now, been more confident to
state it. Perhaps it cannot, till the global picture becomes clearer, along
with the potential model range.
The last three years have been about survival. The company
has had the guts to make the right fundamental moves, getting ready product
to fill some very large holes. But now it is time to see where the brands should
be. It should really have been done earlier, but better late than never. It
means changing some aspects of Rover's organizational behaviour and communicating
its vision far more strongly at each function. It hasn't happened yetbut
needs to do so well before the company takes any further steps with its growing
number of allies. Kevin Howe, you have done wellnow take the next step.