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Jack Yan & Associates

Instagram shuts down Lucire’s and others’ accounts with no explanation

Wellington, October 2 (JY&A Media) A number of Instagram accounts have been shut down with no violation of their terms and conditions, including the account for international fashion magazine Lucire.
   Activity on social media, especially Reddit, suggests that Instagram has been closing numerous accounts without warning, and barring any attempts at the link they provide to file appeals. One observer on Reddit’s Instagram subreddit suggested there were more shutdowns this time, and complaints of account deactivations currently appear to be more frequent.
   Investigating the widespread shutdowns, Lucire publisher Jack Yan says, ‘One common denominator to some of the accounts is that their owners accessed Instagram via the desktop, suggesting that the company now frowns upon those who choose not to, or cannot, use smartphones for accessibility reasons.’
   He notes that attempts to file appeals are met with an error message, claiming, ‘We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam,’ even though the appeals are not spam. Not even a single appeal gets through, over days of attempts.
   In Lucire’s case he was fortunate to reach a Facebook Support Concierge who has referred the matter to Instagram’s internal team, but a resolution has not yet materialized.
   ‘If our clean, uncontroversial business account isn’t safe from Instagram’s parent company Facebook’s algorithms, then whose are?’ he asks.
   Mr Yan also says that there are thousands of spam accounts that he knows of that Instagram has not touched, yet legitimate ones are being deleted.
   He says as early as 2014 he had spotted an ‘epidemic’ of bot activity on Facebook that the company’s algorithms missed, while presently COVID misinformation continues to spread on the company’s platforms. ‘You’d think those were not only more detectable but were a greater priority than those of us who eschew small cellphone screens.’
   He adds, ‘The big picture is that our team’s work over many years is gone, as are the accounts of many Instagrammers, even though we have not done anything wrong. Also, there are so many wonderful creatives who tag us, and their work cannot be seen through our account now, either.’
   He is not a regular user himself, saying he goes on to his own account for a few minutes every one to two months, but that Instagram confronted him with a ‘We noticed unusual activity from your account’ message on his personal account as well when he began to investigate.
   ‘That was also after I looked at my account on the desktop,’ he says. ‘It just discourages you from using the platform altogether if you risk losing everything.’

Image
Click here to download image of Lucire cover
Lucire cover, issue 43, 2021
High-resolution JPEG, 1·50 Mbyte
Photographer credit: Damien Carney

About Lucire
Lucire, the global fashion magazine (www.lucire.com), started on the web in 1997. In 2003, Lucire became the first fashion industry partner of UN Environment (www.unep.org). In October 2004, it became the first magazine in its sector to extend its brand into a print magazine. By May 2005, it became the first web magazine to spawn international print editions. There are currently five editions worldwide. It is headquartered in Wellington, New Zealand.

Notes to editors
Lucire is a registered trade mark of Jack Yan & Associates and subject to protection in certain jurisdictions. All other trade marks are the properties of their respective owners and are only used in a descriptive fashion without any intention to infringe.

Contact
Jack Yan, Publisher
Lucire
T 64 4 387-3213
E jack.yan@jyanet.com

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